Fleet Maintenance Platform
Truck
Genie
Keep your fleet moving. Every day.
Getting Started Guide
Everything you need to set up your fleet, onboard your team, and run day-to-day operations from day one.
Version
1.0
Audience
Fleet Managers
App
truckgenie.app
Contents
What's in this guide
01

Your Dashboard

The Dashboard is your home screen — the first thing you see every time you log in. It gives you a live snapshot of your entire fleet at a glance.

What you'll see

  • Active Units — How many trucks and trailers are in your fleet
  • Active Users — How many team members have accounts
  • Work Orders — Open repair jobs and total tasks in queue
  • DVIR Issues (30 Days) — Inspections that flagged a problem in the last month. Watch this number — if it's climbing, trucks need attention.
  • DVIR Activity Chart — Daily bar chart. Blue = clean inspections. Green = inspections with issues.
  • Local Weather — Current conditions and a 7-day forecast for planning outdoor work
  • Fleet Units & Users — Quick-look tables linking to your full fleet and team
💡
Pro TipThink of the Dashboard as your morning check-in. Glance at it each day to spot trouble before it becomes downtime.
Truck Genie Dashboard showing KPI cards, DVIR activity chart, and weather widget
Dashboard — KPI cards, DVIR activity chart, weather, and fleet summary
02

Company Setup

These screens store your business information. You'll set them up once and only revisit when something changes.

2a. Company Information

Stores your business details — name, tax ID, phone number, and billing address.

  1. Go to Company > Information in the left sidebar
  2. Fill in your DBA (Doing Business As) if your public-facing name differs from your legal name
  3. Enter your EIN / Tax ID in format XX-XXXXXXX
  4. Add your Phone Number and full Billing Address
  5. Click the green Save Changes button
ℹ️
What happens afterYour information will appear on any documents or invoices the system generates.

2b. Company Documents

A digital filing cabinet for your important paperwork — EIN letters, insurance certificates, operating authority docs.

  1. Click Company > Documents
  2. Click the blue Upload Document button
  3. Choose your file, select a document type, and optionally set an expiration date
  4. Click Upload
💡
Pro TipUpload your insurance certificate and set the expiration date — you'll get a heads-up before renewal time.

2c. Billing & Subscription

Shows your plan status, payment card on file, trial countdown, and when your first charge will occur.

⚠️
Heads UpYour card is charged automatically when the trial ends. If you need to cancel or change plans, do it before the expiration date shown on this page.
03

Adding Trucks & Equipment

This is where you add every truck, trailer, and piece of equipment your company owns or operates. Each vehicle in the system is called a unit.

How to Add a Unit

  1. Go to Units > Unit Management
  2. Click the blue + Add Unit button
  3. Fill in the fields below and click + Create Unit
FieldWhat to EnterRequired?
Unit NameShort name your team recognizes (e.g., "Truck 101" or "Pete 567")YES
Unit TypeSelect from dropdown (Tri-Axle Dump, Pickup Truck, Trailer, etc.)YES
VIN17-character Vehicle ID from registrationRecommended
Year / Make / ModelAuto-fills if you enter VIN and click DecodeNo
Fuel TypeDiesel, Gas, etc.No
TowableToggle on for trailers or towable equipmentNo
⚠️
Unit Type MattersThe type you pick determines which preventive maintenance schedule the truck inherits. Choose it carefully — you won't have to set up PM intervals manually if the type is correct.
💡
VIN DecodeEnter the VIN and click the Decode button to auto-fill Year, Make, and Model automatically.
Unit Management screen showing fleet list with truck names, VINs, and types
Unit Management — your fleet at a glance
Add Unit form with fields for name, VIN, type, and specs
Add Unit form — enter details or use VIN Decode to auto-fill
04

Inviting Your Team

Add your drivers, mechanics, and office staff so they can log in and use Truck Genie.

How to Invite a User

  1. Go to Users > User Management
  2. Click the blue Invite User button
  3. Enter their email, first name, and last name
  4. Assign a Security Role (see below)
  5. Click Send Invitation — they'll get an email with a link to set their password

Security Roles

Company Administrator
Owner / Manager
Full access — all settings, billing, and data.
PowerUser
Office Staff / Dispatcher
Everything except billing and account changes.
Driver
Drivers
Submit daily vehicle inspections (DVIRs) only.
Mechanic
Shop / Maintenance
View assigned work items and update repair status.
ℹ️
Multiple RolesIf someone needs to both drive and wrench, you can assign multiple roles to the same person.
User Management showing team members and Invite User dialog with security roles
Invite User — enter details and assign a security role
05

Preventive Maintenance

This is where you set up your maintenance schedules — how often each type of service should happen for each truck type. Think of it as your fleet's maintenance playbook.

How It Works

Truck Genie comes pre-loaded with recommended service items for each unit type. A typical truck (e.g., Tri-Axle Dump) includes 14 items such as:

  • Engine Oil Replacement — every 15,000 miles / 500 hours / 1 year
  • Engine Air Filter — every 30,000 miles / 1,000 hours
  • Transmission Fluid — every 100,000 miles / 3 years
  • Grease Unit — every 5,000 miles / 125 hours
  • State Inspection — every 1 year

How to Review & Customize

  1. Go to Preventive Maintenance > Company Defaults
  2. Select a Unit Type from the dropdown
  3. Review the table — each row shows the maintenance item, mileage interval, hour interval, and time interval
  4. Toggle items Active / Inactive and adjust any interval to match your policy or OEM specs
  5. Click Save Changes — all units of that type will inherit these schedules
⚠️
Do This Per Unit TypeIf you run multiple truck types, you need to configure defaults for each one separately.
💡
Per-Unit OverridesNeed different intervals for one specific truck? Click into that unit's detail page and toggle "Override Company Defaults."
Preventive Maintenance defaults showing maintenance items with mileage, hour, and time intervals
PM Company Defaults — set intervals by unit type, all trucks of that type inherit them
06

DVIRs — Daily Inspections

A DVIR (Driver Vehicle Inspection Report) is a federal requirement. Drivers must inspect their vehicle before and after every trip and report problems. Truck Genie replaces the paper form with a quick digital checklist.

⚠️
DOT ComplianceThe DOT can fine you or put a truck out of service if you can't show inspection records. This is one of the most important parts of the app.

How to Submit a DVIR

  1. Go to DVIR > Create New
  2. Select your truck from the Power Unit dropdown (required)
  3. Enter the Current Mileage and Current Hours (strongly recommended — feeds PM tracking)
  4. Walk through the Inspection Checklist: Engine Compartment (7 items), Exterior (20 items), Interior (14 items)
  5. Each item starts as No Issue. If you find a problem, toggle the switch and add details
  6. Click Submit DVIR
ℹ️
What Happens After SubmitClean inspection = logged and done. Issues flagged = a Work Order is automatically created with a work item for each problem.
DVIR Create form showing power unit selection, mileage entry, and inspection checklist with toggle switches
DVIR Create — select truck, enter mileage, and walk the 41-item inspection checklist

Reviewing Past Inspections

Go to DVIR > History. Filter by date range, unit, driver, or result (All / Clean / Issues). Click any row to see the full inspection detail.

DVIR History with date range filter and results table
DVIR History — filter and review past inspections across your fleet
07

Work Orders

Work Orders are how you track every repair job from start to finish — a repair ticket attached to a specific truck.

Two Ways Work Orders Are Created

  • Automatically — When a driver submits a DVIR with issues, the system creates one for you (most common)
  • Manually — You can create one for any repair, even without an inspection

How to Create a Work Order Manually

  1. Click + New Work Order in Work Orders > Overview
  2. Search and select the Unit that needs work
  3. Optionally enter current Miles and Hours
  4. Under Work Item #1, set Priority, Issue Type, and Assigned To
  5. Write a clear issue description (up to 4,000 characters)
  6. Click + Add Work Item to add more repairs to the same order
  7. Click Save Work Order
💡
Be Specific"Grinding sound from front-left wheel when braking" is far more useful than "makes noise." The mechanic will thank you.
ℹ️
Logging Past RepairsUse the "Log as past" toggle in the top-right of the New Work Order dialog to backfill records for repairs that already happened.

Active vs. History

The Active tab shows all open orders. The History tab shows completed work — your maintenance record and what the DOT wants to see during an audit.

Work Orders screen showing active work orders with items, assignments, and status
Work Orders — active repairs grouped by truck with assignment and status tracking
08

Mechanic Work Queue

This is the screen your mechanics live in. It shows them exactly what they need to fix — only their assigned items, nothing else.

How Mechanics Use It

  1. Log in and go to Mechanic > My Work
  2. See all assigned items grouped by work order
  3. Click an item to update its status: Not Started → In Progress → Complete
  4. Add notes as work progresses
ℹ️
Auto-CloseWhen all items on a work order are marked Complete, the order moves to History automatically.
💡
Manager TipAsk mechanics to update status as they work — it keeps you in the loop without walking to the shop.
Mechanic Work Queue showing assigned items grouped by work order
My Work Queue — what your mechanics see: only their assigned items
09

My Account

Update your personal profile — name, preferred name, and how the app addresses you on screen.

FieldWhat It Is
EmailYour login email (cannot be changed here)
First / Last NameYour legal name on file
Preferred NameWhat the app calls you on screen (e.g., "Welcome back, Joe!")

Click Save Changes when done.

10

Day 1 Checklist

Getting Started
Your First 45 Minutes
⏱ ~30–45 min
Step 01
Fill In Company Info
  • Go to Company > Information
  • Enter DBA, EIN, phone number, and billing address
  • Click Save Changes
Step 02
Upload Key Documents
  • Go to Company > Documents
  • Upload EIN letter, insurance certificate, and operating authority
  • Set expiration dates where applicable
Step 03
Add Your Trucks
  • Go to Units > Unit Management
  • Click + Add Unit for each truck and trailer
  • Enter VIN and click Decode to auto-fill specs
  • Confirm Unit Type is correct
Step 04
Review PM Schedules
  • Go to Preventive Maintenance > Company Defaults
  • Select each unit type you use from the dropdown
  • Review intervals and adjust as needed
  • Save Changes for each type
Step 05
Invite Your Team
  • Go to Users > User Management
  • Invite User for each driver, mechanic, and office staff
  • Assign correct roles (Driver / Mechanic / PowerUser / Admin)
Step 06
Run Your First DVIR
  • Have each driver log in and go to DVIR > Create New
  • Select truck, enter mileage, walk the checklist, and submit
  • Any flagged issues auto-create a Work Order
Step 07
Confirm Payment Info
  • Go to Company > Billing
  • Confirm your payment card is on file
  • Note your trial end date
Step 08
Check Your Dashboard
  • Return to the Dashboard
  • Verify unit count, user count, and any DVIR issues
  • Bookmark this page — it's your daily starting point

⚡ Quick Reference — Where to Find Things

See how my fleet is doingDashboard
Add a truck or trailerUnits › Unit Management › + Add Unit
Add a driver or mechanicUsers › User Management › Invite User
Set up maintenance schedulesPreventive Maintenance › Company Defaults
Submit a daily inspectionDVIR › Create New
Look up past inspectionsDVIR › History
Create a repair ticketWork Orders › Overview › + New Work Order
See open repairsWork Orders › Overview › Active tab
Check completed repairsWork Orders › Overview › History tab
See a mechanic's workloadMechanic › My Work
Update company infoCompany › Information
Upload company documentsCompany › Documents
Check my subscriptionCompany › Billing
Update my profileMy Account