Truck Genie, LLC ("Company", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and related services ("Services").
By using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
- Personal identifiers (e.g., name, email address, phone number)
- Employment information (e.g., company name, employee ID)
- Driver documentation (e.g., DOT medical card information, driver’s license number, license expiration dates)
- Contact lens and hearing aid usage (as indicated on DOT medical cards)
- Employer-related information (e.g., company registration data)
1.2 Information We Automatically Collect
- Device information (e.g., device type, OS version, mobile network)
- Log data (e.g., IP address, timestamps, app feature usage)
- Location data (only if you enable it)
1.3 Information from Third Parties
We may collect or receive information from your employer or authorized third-party integrations.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Services
- Verify your identity and company affiliation
- Facilitate communication between you and your employer (where applicable)
- Improve the Services, including troubleshooting, data analysis, and testing
- Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We may share your information:
- With your employer (e.g., fleet managers) as necessary for operational purposes
- With service providers that support the operation of our Services (subject to confidentiality agreements)
- With law enforcement, regulators, or others if required by applicable law
- In connection with a business transfer such as a merger, acquisition, corporate reorganization, or sale of assets. In such cases, your information may be transferred to a successor or affiliate as part of the transaction. You acknowledge and agree that such transfers may occur and are permitted under this Privacy Policy.
We do not sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law or your employer's policies.
5. Data Security
We implement technical and organizational measures designed to protect your personal information, including encryption in transit and at rest, access controls, and monitoring. However, no security system is impenetrable. You use the Services at your own risk.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain data processing activities
- Withdraw consent (where consent was given)
Requests to exercise these rights should be submitted to support@truckgenie.app. If you are an employee, you may also need to coordinate through your employer.
7. International Data Transfers
If you access the Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Effective Date" and providing notice in the App or through other appropriate communication channels.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Truck Genie, LLC
96 Charolais Circle
Fairmont, WV 26554
Email: support@truckgenie.app