Billing & Account Management

Last updated: September 2026

Pricing Overview

Truck Genie is $10 per unit per month, flat, with no minimum. "Unit" means any truck or towed unit (trailer) you add to the system. All features are included at every level, no tiers, no add-ons, no hidden fees.

Free Trial

Every new account gets a 30-day free trial with full access to all features. No credit card is required to start. At the end of your trial, you'll receive an invoice preview showing what your first month will look like. You won't be charged until the trial ends.

How Billing Works

• Billing cycle: Monthly, starting from the day your trial ends
• Payment method: Credit card or debit card via Stripe (our secure payment processor)
• Invoice preview: You'll receive a preview ~5 days before each billing date
• Receipts: Emailed automatically after each payment
• Sales tax: Applicable state and local sales tax will be added to your invoice based on your location

Adding or Removing Units

You can add or remove trucks from your account at any time.

• Adding units: When you add a truck mid-cycle, the charge is prorated, you only pay for the remaining days in the current billing period
• Removing units: When you remove a truck, a credit is applied to your next invoice for the unused days.

Updating Payment Information

To update your credit card or payment method, go to your Account Settings in the Truck Genie dashboard. Payment information is managed securely through Stripe, Truck Genie never stores your full card number.

Cancellation

You can cancel your subscription at any time. There are no contracts, no cancellation fees, and no hoops to jump through.

• Your account remains active through the end of your current billing period
• After cancellation, you have 30 days to request an export of your data
• After 90 days, your data is anonymized or deleted per our Privacy Policy

To cancel, contact us at support@truckgenie.app. We'd love to understand why you're leaving, your feedback makes Truck Genie better for everyone.

Common Billing Questions

What happens if my payment fails?

If a payment fails, Stripe will automatically retry the charge. You'll receive an email notification. If the issue isn't resolved within a few days, your account may be paused until payment is updated. We'll always reach out before taking any action on your account.

Can I pay annually?

Not yet, but we're considering it. If annual billing is important to you, let us know at support@truckgenie.app.

Do you offer discounts for larger fleets?

Our standard pricing is $10/unit for all fleet sizes. If you're running 50+ units and want to discuss your needs, reach out, we're happy to have a conversation.